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Objections, answered directly

Everything providers ask before they call.

Where an answer depends on your state's licensing laws, your scope of practice, or your specific agreement, we say so — rather than giving you a generic answer that doesn't hold up.

Roughly $75,000 as a capital equipment purchase, which is the figure most practices weigh against Wave The Pain Away's access model. Exact pricing depends on the manufacturer, model, and any financing terms a practice negotiates directly.

No. Wave The Pain Away's entire model exists so you can offer SoftWave TRT without an equipment purchase. Some practices later choose to buy their own device once they've built enough utilization to justify it — that's optional and entirely your decision.

No. You're not entering an equipment lease or financing arrangement for the device. Wave The Pain Away provides scheduled access to the technology along with implementation and support, structured differently from a lease.

Wave The Pain Away. Your practice accesses the technology through the program rather than taking on ownership, maintenance, or depreciation of the device.

We assess fit, arrange a provider demonstration where appropriate, coordinate equipment access on a scheduled basis, train your team, and support you as you introduce SoftWave to your patients and build utilization. The full walkthrough is on the How It Works page.

The current operating model centers on a per-block access cost (currently $150 for a four-hour SoftWave block, with 500 included treatment clicks and additional clicks at approximately $0.15 each). Full current terms are confirmed directly with your Wave The Pain Away contact, since program details can be updated.

Access is scheduled in blocks, and frequency depends on your market, demand, and Wave The Pain Away's scheduling availability in your area. This is one of the first things we work out together during onboarding.

It depends on your scheduling and each patient's treatment time, but many practices find the economics work well scheduling roughly 8–10 appropriate patients into a four-hour block. Use the Practice Revenue Calculator to model your own numbers.

Individual sessions are typically brief compared to many other clinical services, which is part of why several patients can often be scheduled into one treatment block. Exact timing depends on the treatment area and the provider's protocol.

Pricing is set by your practice based on your market and clinical model. Many practices we work with price treatments around $150 or more per visit, but that's a starting reference point, not a rule — model your own pricing in the calculator.

SoftWave is most commonly offered as a cash-pay service. Insurance coverage, if any, depends on the payer, the specific diagnosis code, and your local market — this is something to evaluate with your own billing team rather than assume either way.

Musculoskeletal complaints involving connective tissue, chronic minor muscle and joint pain, and cases where patients are seeking a non-invasive option, consistent with SoftWave's FDA-cleared indications. Appropriateness for any individual patient is a clinical judgment made by the treating provider.

Yes. SoftWave TRT holds FDA 510(k) clearance, including for connective tissue activation, temporary increase in local blood circulation, and temporary relief of minor muscle and joint pain — plus separate clearances for diabetic foot ulcers and superficial burns. "Cleared" is the accurate term; SoftWave is not "FDA approved," a designation used differently for drugs and certain high-risk devices. More detail on the SoftWave TRT page.

No. SoftWave uses electrohydraulic shockwave generation with a broad, unfocused treatment field, mechanically different from radial pressure-wave (pneumatic/ballistic) devices. See the technology comparison on the SoftWave TRT page.

This depends on your state's scope-of-practice rules for your license type. We'll discuss what's appropriate for your specific practice and jurisdiction — we won't give you a universal answer here, because there isn't one.

State scope-of-practice and delegation rules vary and change. This is a question we work through directly with you and, where appropriate, recommend you confirm with your own counsel or licensing board.

Wave The Pain Away trains your clinical team on protocol, positioning, and documentation before your first treatment day, as part of onboarding. See How It Works for the full sequence.

We provide patient education resources and guidance for introducing SoftWave to your existing patient base. The extent of additional marketing support can vary — ask your Wave The Pain Away contact what's currently available for your market.

Yes — this is one of the most effective ways practices build initial utilization, since you're introducing a new option to patients who already trust you rather than starting from zero.

This is exactly the risk Wave The Pain Away is designed to let you test cheaply. Because you haven't committed to a $75,000 purchase, low initial demand is a data point to adjust from, not a sunk cost to absorb.

Commitment terms are set out in your specific program agreement and discussed directly during your provider demo. We'd rather walk you through the actual terms than give you marketing language here.

A provider demonstration is typically the first hands-on step, letting you and your team experience the technology before committing to a full program agreement. Ask about current demo availability in your area.

You scale — adding more treatment blocks as utilization supports it. High, sustained demand is also usually the point where purchasing your own device starts to make independent financial sense, based on real numbers instead of a projection.

Yes. Nothing about the Wave The Pain Away program prevents that. Many practices treat Wave The Pain Away as the way to prove out demand first, then make an independent purchasing decision once they have real utilization data.

Wave The Pain Away is compensated through the program's access structure — most visibly the per-block access cost. We don't get paid unless your practice is actually using the technology, which is why it's in our interest for your utilization to grow, not just for you to sign an agreement. Full detail on the Practice Economics page.

Each block currently includes 500 clicks. Additional clicks beyond that are billed at approximately $0.15 each. The Practice Economics calculator shows this as part of the assumptions behind every estimate.

Generally, licensed healthcare practices with appropriate provider oversight, suitable treatment space, and an existing musculoskeletal-relevant patient population. Wave The Pain Away works with chiropractic, sports medicine, orthopedic, physical therapy, podiatry, pain management, physical medicine, and regenerative medicine practices, among others. See Is Your Practice a Fit? for the full picture, or browse specialty-specific pages under "For Providers" in the menu.

Space requirements depend on your layout and are reviewed during qualification. Wave The Pain Away coordinates equipment logistics for scheduled treatment blocks as part of the program — the specifics are confirmed with your Wave The Pain Away contact during onboarding rather than standardized here.

It varies by practice — training and workflow onboarding happen before your first scheduled block. Your Wave The Pain Away contact will give you a specific timeline once qualification is complete.

Cancellation and rescheduling terms are set out in your program agreement. Ask your Wave The Pain Away contact for the current policy during your provider demo.

Wave The Pain Away is currently based near Palatine, IL and serves qualified practices across the Chicago Northwest Suburbs. If you're outside this area, reach out anyway — service availability expands over time.

No. Wave The Pain Away doesn't guarantee revenue, patient volume, or clinical outcomes, and the numbers in the Practice Economics calculator are illustrative estimates, not promises. We'd rather be direct about that than oversell it.

Wave The Pain Away doesn't operate as a patient-referral network. The primary opportunity is introducing SoftWave to the patient population your practice already has, and Wave The Pain Away provides education resources to help with that. Yes, you're welcome — and encouraged — to market SoftWave to your existing patients.

Question not answered here?

Ask us directly — we'd rather give you a straight answer than make you guess.